We will definitely come back to Boston, just not stay with your hotel. It’s a shame…we LOVE Wynn in Vegas, but will not come back to encore in Boston. Our check out was at 11 and we called down to extend it until 11:30 so we can eat on the premise and they told us NO. So, I booked her at a spa on newbury street and it was wonderful. That’s insane, considering you don’t have a pool and I wouldn’t get into a sauna or jacuzzi with covid still out there. I was going to schedule my daughter her first massage in your spa ($300 including tip) and I called to ask about just a visitor’s pass, to read while she was getting her treatment and they told me that it would be $99 additional. It was not just disappointing but disgusting and stupid. Betting max bet of 1.50, the machine never paid more than 15 and only gave one free spin session in the entire session. Offers nothing accept a casino and nice room….But don’t touch anything in it or you will be charged. The suck down rate (time allowed in play for each hundred dollars spent) went from about 100 an hour to 500 for 40 minutes. The gaming operator closed a deal to acquire 45-acre site across Broadway from its casino, where Everett’s mayor envisions an entertainment district, perhaps anchored by a soccer stadium. You hotel nickel and dimes your customers. We went out for the day and when we returned, our things were touched and the room was cleaned.
We were staying 2 nights and told the the front desk that we didn’t want our room cleaned (because of covid) and the told us that they would notify housekeeping. A 3, the room was clean, as it should have been.
